For inquiries, please fill in the required items in the form below and contact us.
Please note that it may take us some time to reply.
*Marked is a required item.
- When is check-in and check-out?
- Check-in is from 15:00 to 23:00 and check-out until 12:00.
Please note that we cannot extend stays when you have arrived.
- Can I smoke?
- The entire building is non-smoking. We have a smoking area outside the building.
- Is there a parking lot?
- We have no parking space. Please use a general coin parking nearby.
- If I use an accommodation plan with meals, can you consider food allergies when preparing food?
- There is a limit of ingredients that we can handle. For more information, please contact us in advance.
- Is there Internet available in the guest rooms?
- Free WiFi is available in all guest rooms and the lobby lounge.
- Is it possible to send luggage to the hotel before arrival?
- Please fill in the dates of stay and the name of guests in the remarks column.
Please send to this address below:
85-1, Shirakawabashi Nishiiri Imakojicho, Sanjo-dori, Higashiyama-ku, Kyoto 605-0023
We can also arrange shipping from the hotel.
- How far is it from the nearest station?
- It is a 1-minute walk from Higashiyama Station on the Tozai Subway Line.